Some of us cannot remember a time when most connectivity service providers were “happy” with their billing support systems. Capabilities always seem to lag behind desires. A new study by Nokia confirms this remains the case.
After surveying 100 service providers globally, Nokia found respondents anticipating 60 percent of new revenue will come through B2B2X models and not from the traditional B2B or B2C models.
And that has implications for additional charging and rating capabilities mobile operators might require, to support partner transactions and use cases.
That implies a need to bill anr rate transactions, features and usage in different ways, including charging based on delivered quality of service metrics and performance. Pricing might need to be dynamic, based on any variable including time of day, day of week, current demand, latency, availability, bandwidth, payment mechanism or revenue share agreements.
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