Sprint is launching Sprint Smart Messaging, an artificial intelligence-based texting solution that works a business landline service.
Powered by NumberAI, Sprint Smart Messaging responds to customers who text a business's landline to provide answers to simple questions like business hours and product availability; it can also handle more complex tasks like take food orders or set appointments, Sprint says.
"Voice is an inefficient way to communicate with customers,” said Tasso Roumeliotis, NumberAI CEO. “We are moving towards a 'WeChat' like world where consumers and business interact and conduct commerce over messaging."
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