On a global level, international mobile roaming usage dropped 73 percent in 2020 and might not recover the 2019 levels until 2024, Juniper Research now projects. Wholesale roaming revenue might have been down 54 percent, Kaleido Intelligence estimates.
Of course, much depends on mobile operator marketing practices and consumer behavior. Operators might try to stimulate demand by dropping prices, something they did with roam like home plans. Likewise, business travel demand, especially, might not assume former levels (either in terms of destinations or volume).
Where in 2019, some 918 million people used mobile roaming, indicating they were traveling outside their home areas, in 2020 just 243 million people had roaming activity.
Others estimate a recovery of roaming revenues to 2019 revenues faster, reaching the former level by 2022.
International mobile roaming is a proxy for travel, and suggests global travel levels will take three years to return to 2019 levels. Some 1.3 billion fewer trips will take place by the end of 2020, a year on year fall of 64 percent, Kaleido Intelligence estimates.
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